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Legal

Privacy Policy

How Deeva Payon Global collects, uses, protects and shares your information when you use our website, apps and services.

Last updated: 28 September 2026 12 min read
Secure online payment on a laptop

Introduction

Welcome to Deeva Payon Global Pvt Ltd.

Deeva Payon Global Pvt Ltd ("us", "we" or "our") operates deevapayon.com (hereinafter referred to as the "Service").

This Privacy Policy governs your visit to deevapayon.com and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used here have the same meanings as in our Terms of Service.

Our Terms of Service ("Terms") govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us ("Agreement").

Definitions

Service
The deevapayon.com website operated by Deeva Payon Global Pvt Ltd.
Personal Data
Data about a living individual who can be identified from that data (or from that and other information either in our possession or likely to come into our possession).
Usage Data
Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Small files stored on your device (computer or mobile device).
Data Controller
A natural or legal person who, alone or jointly with others, determines the purposes for which and the manner in which any personal data is processed. For the purpose of this Privacy Policy, we are the Data Controller of your data.
Data Processors (or Service Providers)
Any natural or legal person who processes data on behalf of the Data Controller. We may use the services of various Service Providers to process your data more effectively.
Data Subject
Any living individual who is the subject of Personal Data.
The User
The individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

Information Collection and Use

We collect several different types of information for various purposes, to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, country, state, postal code and city
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may interest you. You may opt out of receiving any or all of these communications by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or access it through any device ("Usage Data"). This may include your computer's Internet Protocol (IP) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service with a device, Usage Data may include the type of device you use, your device's unique ID, its IP address and operating system, the type of internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so ("Location Data"). We use this data to provide features of our Service and to improve and customise it. You can enable or disable location services at any time through your device settings.

Tracking Cookies Data

Cookies are files with a small amount of data, which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device. We also use other tracking technologies such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service. Examples of cookies we use:

  • Session Cookies: to operate our Service.
  • Preference Cookies: to remember your preferences and various settings.
  • Security Cookies: for security purposes.
  • Advertising Cookies: to show you advertisements that may be relevant to you and your interests.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone numbers (work and mobile), details of education documents, qualifications and professional training, employment agreements, information on bonuses and compensation, marital status, family members, office location and other data.

For fintech services such as AEPS, DMT, recharge and wallet accounts, we may also collect the KYC details required by law and by our banking partners, such as PAN, Aadhaar, bank account details and business documents.

Use of Data

Deeva Payon Global Pvt Ltd uses the collected data for various purposes:

  • to provide and maintain our Service;
  • to notify you about changes to our Service;
  • to allow you to participate in interactive features of our Service when you choose to do so;
  • to provide customer support;
  • to gather analysis or valuable information so that we can improve our Service;
  • to monitor the usage of our Service;
  • to detect, prevent and address technical issues;
  • to fulfil any other purpose for which you provide it;
  • to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • to provide you with notices about your account and/or subscription, including expiry and renewal notices and email instructions;
  • to provide you with news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or enquired about, unless you have opted not to receive such information;
  • in any other way we may describe when you provide the information;
  • for any other purpose with your consent.

Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis. Usage Data is generally retained for a shorter period, except when it is used to strengthen security or improve the functionality of our Service, or when we are legally obliged to retain it for longer.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside your state, province, country or other governmental jurisdiction, where data protection laws may differ from those of your jurisdiction.

If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.

Deeva Payon Global Pvt Ltd will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer of your Personal Data will take place to an organisation or a country unless adequate controls are in place, including the security of your data and other personal information.

Disclosure of Data

We may disclose personal information that we collect, or that you provide:

Disclosure for law enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

Business transaction

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

Other cases

We may also disclose your information:

  • to our subsidiaries and affiliates;
  • to contractors, service providers and other third parties we use to support our business;
  • to fulfil the purpose for which you provide it;
  • for the purpose of including your company's logo on our website;
  • for any other purpose disclosed by us when you provide the information;
  • with your consent in any other cases;
  • if we believe disclosure is necessary or appropriate to protect the rights, property or safety of the Company, our customers or others.

Security of Data

The security of your data is important to us, but remember that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Your Data Protection Rights Under Indian Law

In line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, we aim to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data. If you wish to know what Personal Data we hold about you, or want it removed from our systems, please email us at info@deevapayon.com.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you;
  • The right of rectification — to have your information corrected if it is inaccurate or incomplete;
  • The right to object to our processing of your Personal Data;
  • The right of restriction — to request that we restrict the processing of your personal information;
  • The right to data portability — to be given a copy of your Personal Data in a structured, machine-readable and commonly used format;
  • The right to withdraw consent at any time where we rely on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests, and that we may not be able to provide the Service without some necessary data.

What personal information we have about you

If you make this request, we will provide you with:

  • the categories of personal information we have collected about you;
  • the categories of sources from which we collect your personal information;
  • the business or commercial purpose for collecting your personal information;
  • the categories of third parties with whom we share personal information;
  • the specific pieces of personal information we have collected about you;
  • a list of the categories of personal information we have disclosed for a business purpose, along with the category of any other company we shared it with.

You are entitled to ask us for this information up to two times in a rolling twelve-month period. The information provided may be limited to the personal information we collected about you in the previous 12 months.

Deleting your personal information

If you make this request, we will delete the personal information we hold about you as of the date of your request from our records, and direct any service providers to do the same, except where we are required by law to keep it. In some cases, deletion may be accomplished by de-identifying the information. If you choose to delete your personal information, you may not be able to use certain functions that require it.

We do not sell your personal information

We do not sell or rent your personal information to any third party for any purpose. You remain the owner of your Personal Data and can request its disclosure or deletion at any time. If you ask us to delete your data, it may affect your experience with us, and you may not be able to use certain programmes or membership services that need your personal information to function — but we will never discriminate against you for exercising your rights.

To exercise any of the rights described above, please send your request by email to info@deevapayon.com.

Service Providers

We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or help us analyse how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obliged not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

CI/CD Tools

We may use third-party Service Providers to automate the development process of our Service.

Behavioural Remarketing

We may use remarketing services to advertise to you on third-party websites after you have visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

Payments

We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (for example, payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors, whose use of your personal information is governed by their own Privacy Policy.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page, and we will let you know by email and/or a prominent notice on our Service before the change becomes effective, updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us and Grievance Officer

If you have any questions or complaints about this Privacy Policy or how your data is handled, please contact our Grievance Officer. We will respond as soon as possible and within the time required by applicable law.